In week’s 6 Lecture Pod we were given a brief introduction on User Scenario’s and were provided with examples where user scenarios have been applied. User Scenarios are stories that the personas act out. They are thoughts or exercises, which are usually represented visually. A scenario is a outline of a scene or movie, its a narrative which includes information about the goals, expectations, motivations, actions and reactions.
We are able predict how certain users represented by our personas will interact with the site in a given situation in order to complete a given goal. Regardless if they pass or fail through this information we are able to learn, access and revise the problem and forge solutions. Scenarios allow us to test our sites structure before it’s developed and eliminate problems forming.
Scenarios can be detailed but the most important aspects of a user scenario is displaying an outline of the
of the usage.
Below is an example of a user scenario mapping. Here we are able to identify tracking of stories, behaviours and steps through the site.
Here we were given an example of how a user personas are applied with the user scenario. The airport guide which was aimed to help individuals navigate through an unknown airport.
Image: Waterson, S. (2016).Personas and scenario example [photograph]. Retrieved from https://vimeo.com/159734950
Here we are given her set of goals, this allows us to understand her more. The scenario is solved in steps. We develop the specifics of the design and also through the scenario we are able to identify what functions that need to be catered for the users goals.
Here we understand and gain
- Who will be using the product
- collection of qualitative research
- behaviour patterns and goals for interviews.
Through this information you create fictional archetype users, called personas who have the same value and goals. The personas help guide the design to beginning and end, they are a vital part of the process.